Business name: Blackgrove Vehicle Services
Address: Middle Blackgrove Farm, Quainton, Aylesbury HP22 4AD
Email: info@blackgroves.co.uk
Telephone: 01296 695564
Blackgrove Vehicle Services is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use and protect any information you provide when using our website or contacting us.
We comply with the UK General Data Protection Regulation and the Data Protection Act 2018.
We may collect and process the following information:
Your name
Contact details including phone number and email address
Vehicle information
Booking or enquiry details
IP address and website usage data
Any other information you provide via our contact forms
We only collect information that is necessary to provide our services.
We use your information to:
Respond to enquiries
Book appointments
Provide vehicle servicing and repair services
Maintain service records
Improve our website
Comply with legal obligations
We do not sell, rent or trade your personal information.
We process your data under the following lawful bases:
Contract, to provide requested services
Legitimate interests, to operate and improve our business
Legal obligation, where required by law
Consent, where you have given permission
Your data is stored securely and only accessible to authorised personnel. We take reasonable technical and organisational measures to protect your information.
We retain data only for as long as necessary to fulfil the purposes outlined above or to comply with legal requirements.
Our website may use cookies to improve user experience and monitor website performance.
Cookies may collect:
Browser type
Device information
Pages visited
Time spent on pages
You can disable cookies in your browser settings if you prefer.
We may use trusted third party providers for:
Website hosting
Email services
Analytics
Payment processing
These providers process data only on our behalf and under appropriate data protection safeguards.
Under UK data protection law, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to processing
Request restriction of processing
Lodge a complaint with the Information Commissioner’s Office
To exercise your rights, please contact us at:
Email: info@blackgroves.co.uk
Telephone: 01296 695564
Our website may contain links to external websites. We are not responsible for the privacy practices of other websites.
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
